We specialize in efficiency.
We help you get more from the people and systems you already have, with less repetitive work, fewer delays and fewer avoidable costs.
Find your next opportunity Have a project in mind? Let's talk.Start with one process your team wants to improve.
Work moves between teams.
Information should follow.
A customer update needs entering twice. Someone is waiting for an approval. A colleague cannot find the right document. We build systems that take care of these recurring problems.
Keep customer records, finance tools and internal systems up to date without asking someone to copy the same information between them.
A customer changes their details. The update reaches the systems that need it, while missing or conflicting information goes to a person to check.
Give your team a way to ask questions of your internal documents and check the source behind each answer.
A colleague asks how to handle a return. An assistant finds the approved procedure and links to it. Questions the documents cannot answer go to the person responsible.
Route requests to the right person and make outstanding work visible, so customer follow-ups and approvals are easier to keep track of.
A purchase request reaches the person who can approve it. Once they decide, the next team gets the decision and the details they need to act.
Find your next opportunity
Answer three questions about your day-to-day work. We will suggest a first project and a way to measure whether it helps.
No email needed. Your answers stay in this tab until you choose to share them.
Your answers
Here is a project to explore.
3 / 3Send Thor your summary and a little about your business. We can arrange a 20-minute conversation to see what a useful first project would involve.
Request a conversationOpens your email app with this summary. Review it before sending. We will arrange a time by email.
Follow a request, question or customer update through a sample workflow. Choose what happens when everything is ready, or when someone needs to check it.
These are examples. We would agree the rules, access and review steps for your business before building.
Time saved, in numbers
Think of one task your team repeats. Enter how often it happens and how long it takes, then estimate how much of that time could be saved.
This calculation uses your estimates. It is not a promised saving. Allow for any checks people would still need to do.
Any whole number from 0 to 10,000.
Use 0 to 1,440 minutes, with up to one decimal place.
Start with one process that costs you time, money or missed opportunities. We agree the scope and how to measure progress before building.
Walk us through the work as it happens today. Together, we define the problem, the systems involved, the scope and a useful measure of success.
We build around that process and test it with your team, including exceptions and the points where someone needs to decide. You review the result before it becomes part of the day.
Your team gets a clear handover and an agreed owner for the process. We review how it performs against the measure we chose, then agree any ongoing support or improvements.
A focused first project. A clear scope, a tested workflow and a handover your team can use. Any ongoing work is agreed separately.
We take cues from branching rivers and trees. In a business, that means thinking about how teams connect and how information reaches the people who need it.
The connections matter as much as the parts.
We look at what you already use first. Often the work is connecting those tools or improving a process around them. If a system needs replacing, we explain why and agree it with you.
Data access, permissions and the services involved are part of the project scope. We agree on those requirements before implementation, including what information an AI service may receive.
A task that happens regularly, has someone responsible for it and takes more effort than it should. Copying information between systems, finding answers in documents and chasing approvals are good places to look.
Start with a conversation
Tell Thor Holm about one process you would like to improve. We can arrange a 20-minute conversation about the work, the result you want and a sensible place to start.
Request a conversation[email protected]Opens your email app. We will arrange a time together. No finished brief needed.